Refund policy

Our Commitment to You

At Celestial Infusions, we believe in the power of holistic solutions for migraine management. We are dedicated to providing products that support your health journey with the highest quality and integrity. We stand firmly behind our offerings, and if you are not completely satisfied with a Celestial Infusions product purchased directly from us, we will gladly issue a refund.

Order Modifications and Cancellations

Once your order has been submitted, we are unable to modify the shipping address. Please ensure that your delivery information is correct and up-to-date at the time of checkout.

If you wish to change or cancel an order, please contact us at info@celestialinfusions.com. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed. All returns are subject to our Return Policy, and return shipping fees may apply.

Returns Process

How long do I have to return the product?
You have 45 days from the ship date to submit a return request for products purchased from Celestial Infusions.

Start a Return
To initiate a return, please email us at info@celestialinfusions.com with your order or account information and a brief explanation of why you are dissatisfied with the product.

If your return is approved, you may be asked to provide proof of purchase (if not already submitted) and, in some cases, photos of the product, packaging, or labeling.

When will I receive my refund?
Once we receive the returned product at our warehouse, your refund will be processed within 7-10 business days to the original payment method.

Is there a return shipping fee?
In most cases, a return shipping fee will be deducted from your refund unless the product was damaged or an error was made on our part. We may ask for a photo of the damaged or incorrect item before waiving the return shipping fee.

Satisfaction Guarantee Guidelines

Celestial Infusions reserves the right to verify information, request valid proof of purchase, and deny guarantee requests at our discretion in cases of suspected fraud or if the Satisfaction Guarantee has been abused.